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Consumer Services

We are available to answer your questions or comments online or under the following telephone number:

Telephone Hotline International
+49 (0) 2604 - 977 0

Monday to Thursday: 8:30AM to 17:00PM CET
Friday: 8:30AM to 16:00PM CET

Fax
+49 (0) 2604 - 977 497

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Consumer Services

We are available to answer your questions or comments online or under the following telephone number.

Free Service Hotline in Germany

08 00 5 34 34 34

Monday to Friday
from 8:30 am to 12:00 pm


Service Hotline for callers outside of Germany

+49 (0) 2604 - 977 0

Monday to Thursday
from 8:30 to 5:00 pm

Friday
from 8:30 to 4:00 pm

Fax +49 (0) 2604 - 977 497


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