Menu
MENU

Frequently Asked Questions (FAQ)

You have questions about our products? Have a look at our FAQs.
You'll find the answers to frequently asked questions.

Consumer Services

We are available to answer your questions or comments online or under the following telephone number.

Free Service Hotline in Germany

08 00 5 34 34 34

Monday to Friday
from 8:30 am to 12:00 pm


Service Hotline for callers outside of Germany

+49 (0) 2604 - 977 0

Monday to Thursday
from 8:30 to 5:00 pm

Friday
from 8:30 to 4:00 pm

Fax +49 (0) 2604 - 977 497


Send us a message

Contact form